Welcome to Hostilis Shop. These Terms & Conditions govern your access to and use of our website and your purchase of products offered through our online store.
By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or purchase our products.
1. About Our Products
Our website may offer botanical materials, research materials, and related products.
Product descriptions are provided for general informational purposes and are intended to accurately describe the products offered.
Because some products are naturally derived, variations in characteristics such as color, texture, size, aroma, and appearance may occur between individual products and batches.
2. Intended Use
Products sold through our website are intended only for lawful purposes consistent with the specific product description.
Unless expressly stated otherwise, our botanical materials are not sold as foods, dietary supplements, medicines, medical devices, or treatments.
We do not make claims that our products diagnose, treat, cure, or prevent any disease or medical condition.
Customers are responsible for determining whether a particular product is appropriate and lawful for their intended purpose.
3. Legal Compliance
Customers are responsible for complying with all applicable federal, state, and local laws and regulations concerning the purchase, possession, shipment, handling, and use of products purchased through our website.
Laws and regulations may differ between jurisdictions.
We reserve the right to refuse or cancel an order when we reasonably believe that fulfilling the order could violate applicable laws, regulations, carrier requirements, payment-provider requirements, or other legitimate restrictions.
4. Eligibility to Purchase
By placing an order, you confirm that you are legally permitted to purchase the applicable product in your jurisdiction.
You must provide accurate information when creating an account or placing an order.
We reserve the right to request additional information where reasonably necessary to verify an order or comply with applicable requirements.
5. Product Information
We make reasonable efforts to ensure that product names, descriptions, specifications, images, and other information displayed on our website are accurate.
However, we do not guarantee that every website description, photograph, specification, or other content will always be complete, current, or error-free.
Natural botanical products may vary between batches.
If a specific specification is important to your purchase decision, please contact us before placing your order.
6. Pricing
Prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing errors, product descriptions, or other inaccuracies.
If an order is affected by a significant pricing or listing error, we may contact the customer before fulfilling the order or cancel the affected order and provide an applicable refund.
7. Orders and Acceptance
Submitting an order through our website constitutes a request to purchase the selected products.
An order is not necessarily accepted until payment has been successfully processed and the order has entered fulfillment.
We reserve the right to refuse or cancel any order for legitimate reasons, including:
- Product availability
- Pricing or listing errors
- Incorrect customer information
- Shipping restrictions
- Regulatory requirements
- Suspected fraudulent activity
- Payment issues
- Other legitimate business or compliance considerations
If we cancel an order after payment has been received, any applicable refund will be processed according to our policies.
8. Payment
Customers must provide valid payment information when placing an order.
Payment must be successfully authorized before an order can be processed.
We reserve the right to use third-party payment processors and may be subject to their applicable terms and requirements.
We do not knowingly retain complete payment-card information beyond what is necessary for legitimate transaction processing and security purposes.
9. Shipping
Shipping information, estimated processing times, delivery estimates, and shipping restrictions are described in our Shipping & Transit Policy.
Estimated transit times are not guaranteed unless a specific shipping service expressly provides a delivery guarantee.
Customers are responsible for providing an accurate shipping address.
10. Returns and Refunds
Returns and refunds are governed by our Refund and Returns Policy.
Customers should review that policy before placing an order.
Certain products may not be eligible for return because of their nature, condition, applicable regulations, or other legitimate restrictions.
11. Order Cancellations
Cancellation requests should be submitted as soon as possible after placing an order.
We may be able to cancel an order before it enters fulfillment or is shipped.
Once an order has been processed or shipped, cancellation may no longer be possible.
Any eligible return or refund will be handled according to our Refund and Returns Policy.
12. Customer Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.
You are responsible for activities conducted through your account unless caused by circumstances outside your reasonable control.
You agree to provide accurate and current account information.
We reserve the right to suspend or terminate accounts associated with misuse, fraudulent activity, violations of these Terms & Conditions, or other legitimate reasons.
13. Prohibited Activities
You agree not to use our website to:
- Violate applicable laws or regulations.
- Provide false or misleading information.
- Attempt unauthorized access to our systems.
- Interfere with website functionality.
- Introduce malicious software or harmful code.
- Engage in fraudulent transactions.
- Abuse promotions or discounts.
- Copy or misuse website content without authorization.
- Use the website for unlawful purposes.
We reserve the right to restrict access to users who violate these terms.
14. Intellectual Property
Unless otherwise stated, the content on this website, including text, graphics, logos, photographs, product descriptions, page designs, and other materials, is owned by or licensed to [Your Store Name].
Website content may not be copied, reproduced, modified, distributed, republished, or commercially exploited without prior written permission, except where permitted by applicable law.
15. Third-Party Services
Our website may use third-party services, including payment processors, shipping carriers, analytics providers, hosting services, and other technology providers.
Third-party services may operate under their own terms and privacy policies.
We are not responsible for the independent practices or policies of third-party providers.
16. Website Availability
We make reasonable efforts to keep our website available and functional.
However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Temporary interruptions may occur because of maintenance, technical problems, hosting issues, security events, or circumstances outside our reasonable control.
17. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that website content will always be accurate, complete, current, or free from errors.
We do not provide medical, legal, or professional advice through our website.
18. Limitation of Liability
To the maximum extent permitted by applicable law, [Your Store Name] and its owners, employees, contractors, affiliates, and service providers will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless [Your Store Name], its owners, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:
- Your violation of these Terms & Conditions.
- Your unlawful use of our products.
- Your misuse of our website.
- Your violation of applicable laws or regulations.
- Information you provide that is false, inaccurate, or misleading.
20. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how information may be collected, used, stored, and protected.
Please review the Privacy Policy before using our website.
21. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business practices, products, website functionality, legal requirements, or other circumstances.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.
22. Severability
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.
23. Entire Agreement
These Terms & Conditions, together with our other published policies, constitute the agreement governing your use of our website and purchase of products, except where additional written terms expressly apply.
24. Governing Law
These Terms & Conditions will be governed by the applicable laws of the jurisdiction in which [Your Store Name] is legally established, without regard to conflict-of-law principles, except where applicable law requires otherwise.
25. Contact Us
If you have questions regarding these Terms & Conditions, our products, orders, or website policies, please contact our customer service team through the contact information provided on our website.
Final Disclaimer
By using this website, you acknowledge that you are responsible for determining whether your purchase and intended use of any product complies with all applicable federal, state, and local laws and regulations.
Our website does not provide legal, medical, or professional advice. Customers should obtain appropriate professional advice where necessary.